Some Of Your Questions
We’re always available to answer any of your queries, but please find below some answers to common questions about our service.
We’re always available to answer any of your queries, but please find below some answers to common questions about our service.
Yes. Our iPad-based IFE has been fully certified by all major Hollywood studios so your passengers will be able to watch the newest content.
Solid State can work with any CSP, acting as integrator and distributing content to our customers’ iPads. Solid State is fully equipped to handle all hardware and content service roles, and can even act as your CSP if required.
In order to reduce costs and load times, we use only off-the-shelf encodes, keeping your technical costs to a minimum.
Our developers are world-class and can create anything you may require. We have several beautiful templates which can be easily and quickly branded for any airline, but we can equally create a completely bespoke UI based on your requirements. Just have a look at our Gallery for examples!
iPads can be shipped to your ground handling area charged, pre-loaded with content and ready to fly. Alternately, they can be charged and synchronised with your content using our charge sync carts. Either way, they are fully ready to be loaded onto the aircraft and handed out to your passengers.
Solid State are industry leaders in device management, and can fully maintain deployments remotely, with no engineer visits required. As an airline, your only role is to physically connect devices to our equipment located on-site at your facility – after that, everything is done invisibly, quickly and efficiently.
iPads can be shipped to your ground handling area charged, pre-loaded with content and ready to fly. Alternately, they can be charged and synchronised with your content using our charge sync carts. Either way, they are fully ready to be loaded onto the aircraft and handed out to your passengers.
Our iPad operations have a greater than 99.999% reliability due to our proprietary device management solutions, and we monitor devices and hardware 24/7 – our support team maintains systems to ensure that everything runs like clockwork. We’re so confident in our remote services that we will never charge you for an on-site visit.
Solid State knows that airlines have very different requirements and budgets so we have designed our IFE solution to be as flexible as possible. Whether you want to purchase your own devices for long-term usage, lease-to-own devices or just rent devices for a brief period, Solid State can offer flexible terms at an unbeatable price.
Absolutely, just call us or send us an email and we’ll be happy to accommodate.